Bank of America Financial Center

Several reviewers reported long wait times, with some waiting over 15 minutes and others over 2 hours, especially when there is only one teller active. One review noted a 40-minute wait without service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers praised the professionalism and helpfulness of staff, particularly mentioning Mr. Hector G. and noting that employees are great. However, a few reviews criticized rude behavior from managers and tellers.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One review indicated that despite having an appointment, the customer was still made to wait longer than groups without appointments, suggesting appointments may not guarantee priority.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Several reviews criticized specific managers, describing them as rude and creating a hostile environment, which negatively impacted customer satisfaction.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Guests often mention that the tellers are great and that the employees are friendly when expectations for wait times are managed. One long-time customer noted that the bank has improved after a fire, though they miss a previous branch.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)