Bank of America (with Drive-thru ATM)
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What reviewers say
Bank of America's Amargosa Blvd. branch receives mixed reviews, with praise for specific staff like Lenzie, Lindsey, and Ashley, but criticism over wait times and cleanliness.
Themes summarized from customer reviews (sample of 8)
How responsive and friendly is Lenzie, the relationship banker, at this Bank of America branch?
Multiple customers highlight Lenzie as exceptionally prompt, efficient, and personable, significantly improving their banking experiences.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the general opinion of the managers Mr. Davis and Jessica N. at this branch?
The managers are described as pleasant, patient, and extremely helpful, making this branch a favorite among customers.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How would you describe the cleanliness and maintenance of the drive-thru ATM area?
One reviewer reports significant litter around the ATM drive-thru, suggesting poor maintenance.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
What are the typical wait times during busy periods at this branch?
Several reviews mention long wait times, with one customer reporting a 30-minute line on a busy day, indicating understaffing issues.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there any notable positive experiences with other staff members besides Lenzie?
Lindsey and Ashley are praised for their professionalism, courtesy, and helpfulness, contributing to an outstanding service experience.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How reliable is the phone service for rescheduling appointments at this branch?
One reviewer experienced difficulty rescheduling an appointment as nobody answered the phone, indicating potential phone service issues.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
Ratings
2.6
★★★★★2.691 reviews
Location
12682 Amargosa Rd, Victorville, CA 92392
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Details
- Plus Code
- FMJ6+66 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJt9AsQBNmw4ARtL7cP4WL1CM
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