Bank of America (with Drive-thru ATM)

Several reviewers mention experiencing long wait times, particularly during peak hours. One review noted a line of nine people at a single teller, while another described a line of seven people at opening. However, one customer reported a wait of only five minutes.

Source: 6 of 8 reviews • Confidence: medium (recurring theme)

Customer service experiences appear to be inconsistent. Some guests praise the helpfulness and friendliness of the staff, with one mentioning a specific teller named Monica and another highlighting Yadira's patience and assistance. Conversely, multiple customers describe the service as poor, with associates providing only minimal assistance and a lack of willingness to help.

Source: 4 of 8 reviews • Confidence: medium (conflicting reports)

Multiple reviews suggest that the branch may be understaffed, leading to long lines. One review mentioned only two tellers available at opening with a significant line, and another noted a lobby person standing behind the teller seemingly frustrated with the pace.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)

One reviewer found the branch to be friendly, organized, and clean, noting a welcoming greeting and alert security presence. This contrasts with the negative experiences described by others.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review mentioned an issue with cashing a check issued by Bank of America itself.

Source: 1 of 8 reviews • Confidence: low (limited evidence)