Bank of America (with Drive-thru ATM)
Photos
What reviewers say
Bank of America branch reviews highlight recurring issues with phone support, appointment fulfillment, and staff behavior.
Themes summarized from customer reviews (sample of 8)
Is it difficult to get through to a bank representative by phone?
Multiple customers report long wait times or inability to reach a representative by phone, with some disabled individuals unable to access services due to this issue.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Do appointments with business or personal bankers get honored?
Several reviewers experienced appointments being ignored or staff going to lunch, leading to frustration and a perception of poor service.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there issues with staff attitude or availability after business hours?
One review noted being refused service after hours due to vault counting, while another mentioned a cashier being rude and avoiding assistance.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is the branch accommodating large cash deposits?
A customer was turned away for a large cash deposit due to vault capacity, suggesting occasional limitations on cash handling.
Source: 1 of 8 reviews • Confidence: low (single instance)
Ratings
2.7
★★★★★2.747 reviews
Location
73820 El Paseo, Palm Desert, CA 92260
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- PJCF+36 Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJg_CEt3z-2oAR7bC5HX7X6H8
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.