Bank of America (with Drive-thru ATM)
Photos
What reviewers say
Bank of America branch reviews highlight frequent issues with staffing, customer service, and ATM accessibility.
Themes summarized from customer reviews (sample of 8)
Is the Bank of America branch well-staffed during busy periods?
Multiple reviewers report long waits due to understaffing, with only one teller often serving many customers, leading to slow service.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
- Staffing issue recurring across reviews
How would you describe the customer service quality at this branch?
Several customers describe the service as poor, citing rude tellers and managers, and a lack of responsiveness.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Customer service complaints frequent
Are there any issues with ATM accessibility at this location?
One review notes that the walk-up ATM is inside the building but not clearly signposted, leading to confusion.
Source: 1 of 8 reviews • Confidence: medium (single mention)
- ATM signage problem
Do any reviewers praise the staff at this Bank of America branch?
One review highlights friendly and respectful staff who efficiently handle transactions with smiles, despite occasional busyness.
Source: 1 of 8 reviews • Confidence: medium (single positive mention)
- Positive staff interaction noted
Ratings
2.5
★★★★★2.522 reviews
Location
39355 Washington St, Palm Desert, CA 92211
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- QM7X+9F Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJaXt6BML72oARkQJ_CmWUEy0
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