Bear Valley Urgent Care

Wait times vary significantly; one reviewer experienced a one-hour wait for a child, while another waited about three hours on the day after Christmas due to high volume. Some patients were seen within 15 minutes after paperwork.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)

Multiple customers praise the staff and Dr. Jose de la Llana for being kind, professional, and attentive. One reviewer noted a receptionist who seemed less friendly but did not deter overall satisfaction.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported a missed ear infection and bronchitis diagnosis, leading to a recommendation against using the facility for children. Other reviewers confirm accurate diagnoses and knowledgeable doctors.

Source: 2 of 8 reviews • Confidence: low (conflicting themes)

One reviewer was denied care because they could not provide copay upfront, indicating a strict payment policy enforced by some staff members.

Source: 1 of 8 reviews • Confidence: medium (single review)