HealthRus

Wait times vary widely; several reviewers report short waits with appointments (under an hour), while others describe excessive delays exceeding an hour, sometimes despite having appointments. One review noted a wait of nearly two hours for a scheduled 10 AM appointment, and another mentioned people waiting over an hour even after arriving early.

Source: 6 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers praise the staff as respectful, nice, and professional, with particular compliments for doctors like Dr. Riley and Dr. Chris. However, one reviewer criticized the lack of on-site practitioners and unprofessional behavior from a PA, and another complained about inconsistent and unhelpful front desk communication.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Facility cleanliness is a point of contention; one reviewer reported a very dirty restroom with wet floors and excessive toilet paper on the ground, while no other reviews mention cleanliness issues.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Yes, several reviewers mention same-day service for basic needs such as school physicals without long waits, indicating efficient handling of straightforward appointments.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Two reviews raise concerns about billing transparency and pricing discrepancies. One reviewer was told insurance would cover an EKG but was later informed of a higher out-of-pocket cost, and another reported conflicting information about EKG costs from different staff members, suggesting potential issues with billing clarity.

Source: 2 of 8 reviews • Confidence: low (limited evidence)