Burger King
Well-known fast-food chain serving grilled burgers, fries & shakes.
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What reviewers say
Burger King reviews highlight long wait times during promotions, occasional service issues, and generally positive experiences with specific staff members.
Themes summarized from customer reviews (sample of 8)
How long are wait times during promotional periods at Burger King?
Multiple customers reported extremely long wait times, up to several hours, during the SpongeBob SquarePants promotion due to staff and inventory shortages.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Does Burger King provide refunds for missing promotional items ordered online?
One reviewer was refused a refund for missing online order items and was only offered a coupon instead, expressing dissatisfaction.
Source: 1 of 8 reviews • Confidence: medium (single incident)
Is the service at Burger King generally courteous?
Service quality is mixed; some customers praised staff for being uplifting and kind, while others noted rushed or curt interactions, especially during busy periods.
Source: 4 of 8 reviews • Confidence: medium (conflicting themes)
Are the food items, such as the Whopper and fries, considered good by customers?
Several reviewers found the Whopper flavorful despite thinner patties and appreciated hot, fresh fries, especially when requested without salt for a fresh batch.
Source: 2 of 8 reviews • Confidence: high (positive feedback)
Do staff members receive recognition for good customer service?
Multiple reviews highlighted specific employees—named Bre and Andres/Andre—for their exceptional customer service, receiving praise and gratitude from customers.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there any hidden costs or surprises at Burger King?
One review noted that ranch packets are charged separately and that tacos are available but not as good as a promoted item, while coupons can be used.
Source: 1 of 8 reviews • Confidence: low (specific detail)
Ratings
3.6
★★★★★3.6796 reviews
Location
40931 California Oaks Rd, Murrieta, CA 92562
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Details
- Plus Code
- HQ8V+W9 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-zfoKFuC3IARMKpCBNjW_Pk
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