Wendy's

Multiple customers report lengthy drive-thru wait times, with one reviewer waiting 12 minutes even when only one car was ahead. Another mentions a minimum 20-minute wait regardless of customer volume, indicating persistent inefficiency at this location.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Several reviewers praise specific employees, notably Quincy, for their positive energy and excellent customer service, leading to repeat visits solely to experience such interactions.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer found the meal cost of $38 for a Spicy Chicken Sandwich, Baconator, Frosty, and Chili excessive for the quality and portion size, noting discrepancies from advertised images and missing items.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

A reviewer reports that the self-ordering touch screens are non-functional, contributing to a disorganized kitchen and long wait times during their visit.

Source: 1 of 8 reviews • Confidence: medium (specific issue)

One customer received exceptional help when a mobile order was mistakenly sent to the wrong location; the staff made the order at the correct store without additional hassle, demonstrating a willingness to go above and beyond.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Multiple reviews note order errors, such as receiving incorrect items like JR cheeseburgers instead of specified sandwiches and being charged for premium nuggets without consent, suggesting a pattern of inaccuracy.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

A longtime customer highlights the quality of Wendy's fresh, 100% beef patties, delicious salads, and homemade chili, though they note smaller serving containers for chili compared to the past.

Source: 1 of 8 reviews • Confidence: high (explicit praise)