Cal Choice Family Practice

Several reviewers praise the clinic for its caring and attentive staff, particularly noting Dr. McKinney and nurse practitioner Laura for their thoroughness and personalized care. However, multiple customers report unprofessional behavior from staff, including rudeness on the phone and skepticism about patient-reported health changes. One review highlights efficient diagnosis and treatment, while another criticizes poor scheduling management.

Source: 8 of 8 reviews • Confidence: medium (mixed evidence)

• Staff professionalism: mixed (positive and negative)
• Doctor expertise: high praise for Dr. McKinney

Multiple customers mention rude and unhelpful attitudes from staff when calling the office. One reviewer experienced a lack of timely callback for scheduling an EKG, leading to inconvenience for an upcoming surgery. Another criticizes the lengthy wait times on hold and perceived annoyance from the receptionist.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Phone etiquette: frequently criticized
• Scheduling responsiveness: slow or unhelpful

Five reviewers highlight Dr. McKinney's comprehensive approach, noting her ability to diagnose issues missed by previous physicians and her focus on overall health rather than just symptoms. One patient specifically credits her for helping manage weight loss through Wegovy, though another felt dismissed regarding reported lifestyle changes.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer reports a very rude front desk nurse, leading to an immediate switch of their child's doctor. Other reviews do not mention front desk interactions, suggesting this may be an isolated incident.

Source: 1 of 8 reviews • Confidence: low (single incident)