Esther A Fermin Inc

Several reviewers describe Dr. Fermin as rude and dismissive, focusing on superficial issues like weight rather than medical concerns. One patient felt she was called an addict and was told she would die, leading to hospitalization. However, another reviewer praises her listening skills and thoroughness, noting she takes time with patients despite occasional rambling.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

Multiple customers report poor receptionist performance, including failure to document patient requests (e.g., STD testing), lack of call returns, and difficulty obtaining referrals or prescriptions. One reviewer mentioned waiting hours with no staff response, while another noted the office was open but unstaffed. Staff were also described as lazy, unhelpful, and prone to arguing in front of patients.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff often fail to follow through on patient requests.
• Phone calls frequently go unanswered.

Several reviews indicate prescription errors and inappropriate medication choices. One patient was given a high-dose medication unsuitable for their diabetes and hypertension, leading to severe side effects. Another reviewer noted that the clinic refused to refill necessary prescriptions and did not communicate critical lab results, requiring the patient to seek urgent care elsewhere.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Medication dosages may be misjudged, causing adverse reactions.

Wait times vary widely. One patient reported waiting 45 minutes in the waiting room, while another mentioned appointments were typically within a day or two, occasionally up to two weeks. However, persistent callers noted that the office sometimes appeared unstaffed despite being open.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Appointment scheduling can be inconsistent.