California Coast Credit Union Menifee Branch

Multiple reviewers highlight staff members such as Denise, Marlen, and Diana as being incredibly helpful, knowledgeable, and kind, providing excellent assistance with loan applications and account management.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviews report significant security incidents, including unauthorized large withdrawals from accounts due to hacking, with the credit union initially promising refunds but later stating they could not reimburse the funds, leading to customer dissatisfaction and calls for police reports.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Negative reviews frequently criticize the customer service, citing long phone hold times, unresponsive representatives, and a lack of clear communication, with some customers describing the experience as frustrating and advising potential members to consider alternatives.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Yes, at least two reviews detail instances of unauthorized large purchases from Louisiana and California, respectively, resulting in significant negative balances that required manual dispute processes and letters to senior management for resolution.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)