Care For Womens Medical Group - Chino Hills

Multiple customers report difficulty scheduling appointments, citing unanswered phones, long wait times, and a lack of direct access to specific doctors. Several reviews mention having to leave multiple voicemails without response and facing policies that prevent requesting a preferred gender of doctor.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Appointment scheduling issues recurring across reviews
• Policy on doctor rotation noted as a barrier

Five of eight reviewers praise the doctors, particularly Dr. Du and Dr. Shen, for being caring, personable, and having excellent bedside manners. They highlight that these doctors take time to listen and answer questions, making patients feel comfortable and appreciated.

Source: 5 of 8 reviews • Confidence: high (explicit praise)

• Dr. Du and Dr. Shen specifically commended

One review explicitly states that the office will not see pregnant women before the 10-13 week mark and that customer service reps will not schedule appointments for such concerns, indicating a lack of early pregnancy support.

Source: 1 of 8 reviews • Confidence: medium (specific policy mention)

Several reviews mention rude or unwelcoming receptionists, with one customer reporting an annoyed tone and another noting a refusal to accommodate a request for a female doctor. These interactions contributed to patients deciding not to book appointments.

Source: 2 of 8 reviews • Confidence: medium (multiple accounts of poor reception)

• Attitude of staff cited as a deciding factor

One reviewer describes a frustrating experience with delayed follow-up on labs and ultrasounds, requiring additional appointments and causing significant wait times. The office allegedly offered refunds but required another appointment for results, leading the reviewer to compare unfavorably with another facility.

Source: 1 of 8 reviews • Confidence: medium (specific incident detailed)

• Follow-up care noted as slow and inconvenient