Chase Bank

Multiple customers report issues with ATMs, noting they are slow, out of requested denominations, and sometimes inoperable. One review mentions the working ATM rejects non-new bills, causing lengthy deposit attempts. However, another reviewer finds the working ATM convenient for withdrawals and receipt options.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• ATM issues: slow, denomination problems, non-new bill rejection
• Working ATM offers email/text/print receipt options

Guests often mention the branch is not fully handicap accessible, lacking a pen for personal accounting and having a non-functional ATM on the right side. One review highlights the inconvenience of the ATM's cash deposit limitations.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

• Handicap accessibility concerns: missing pen, uneven countertop
• Right-side ATM does not prompt next steps after card insertion

One review notes the branch is not clean, with trash not being swept, while another praises the convenient location with nearby amenities. The cleanliness issue is specific to this branch.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

• Branch cleanliness: reported as not swept, trash present
• Location convenience: near Gelson's, gas station, restaurant

Several reviewers highlight excellent customer service, with staff being inviting, patient, and helpful. Specific praise is given to tellers like Damian and Cristian. However, one reviewer describes a negative experience with a mortgage representative who was unclear and pushed a different loan term.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Positive service: great questions answered, options suggested
• Negative service: unclear mortgage representative, push for 30-year loan

One reviewer strongly advises avoiding the branch, citing poorly managed and run premises, frequent ATM malfunctions, and an unpleasant atmosphere described as

Source: 1 of 8 reviews • Confidence: low (single negative review)

• Branch atmosphere: described as depressing, stinky, and moldy
• Consistent ATM failures reported