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Chase Bank

Bank● Unknown Hours
3.5(23)
Chase Bank

Photos

All
Inside
By owner
Street View & 360°

What reviewers say

Chase Bank's branch receives mixed reviews on service quality, cleanliness, and ATM convenience.

Themes summarized from customer reviews (sample of 8)

How are the ATM services at this Chase Bank branch?

Several reviewers note that the ATMs are quicker than those at other Chase branches and that a drive-up ATM is available for convenience. One review specifically mentions the card reader at the door works well.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

  • Drive-up ATM available

What do customers say about the cleanliness and atmosphere of the branch?

Multiple customers describe the branch as clean, well-lit, and pleasant, contrasting it with other branches they perceive as dingy. One review praises its pleasant environment, while another criticizes it as a moldy cave.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

  • Clean and well-lit

How is the customer service at this Chase Bank branch?

Customer service is highly praised by some reviewers, with mentions of helpful tellers like Tiana and Vanessa providing excellent assistance. However, other reviewers report extremely poor service, including refusal to accommodate requests, racial profiling, and rudeness from staff.

Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)

  • Exceptional service from tellers Tiana and Vanessa

Are there any concerns about security or suspicious calls?

One anonymous reviewer received an unsolicited call from the bank's number without a message, raising concerns about potential scams.

Source: 1 of 8 reviews • Confidence: low (single occurrence)

Ratings

3.5

3.5

23 reviews

5
12
4
3
3
0
2
0
1
8

Location

71939 CA-111, Rancho Mirage, CA 92270

Rancho MirageCA92270

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–2 PM
SundayClosed

Popular Times

Amenities & Details

Service options

Drive-through

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
PHPR+X3 Rancho Mirage, California
Timezone
America/Los_Angeles
Google Place ID
ChIJjx5RX7z92oARiQqGMImvJE0

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