Chase Bank
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What reviewers say
Chase Bank customers frequently praise staff for professionalism and helpfulness, though a few report long waits and poor service.
Themes summarized from customer reviews (sample of 8)
Is the staff at Chase Bank generally helpful and professional?
Multiple customers highlight the professionalism and helpfulness of the staff, describing experiences with Erik, Tabitha, and Raymond as very positive and supportive during account updates and fraud situations.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Do some customers experience long wait times or unhelpful service at this Chase Bank branch?
At least two reviews mention waiting 20 minutes or more without being acknowledged and express dissatisfaction with the teller's performance, indicating occasional poor service.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How would you describe the overall atmosphere of the Chase Bank branch based on reviews?
While many reviews describe the staff as friendly and the bank as professional, a few customers report feeling ignored and frustrated due to staffing shortages.
Source: 3 of 8 reviews • Confidence: medium (mixed feedback)
Ratings
3.8
★★★★★3.811 reviews
Location
1905 N Campus Ave Ste A, Upland, CA 91784
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 49J6+X7 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJaT_8s9U2w4ARjFZJkoH8j9A
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