Chase Bank

Multiple customers praise the convenience of the drive-thru ATM, noting it is quick, easy, and well-lit, allowing them to complete transactions without waiting in line.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Drive-thru ATM available off Florida street.
• Shaded area for clear visibility.

Reviews are mixed: several customers report excellent, friendly, and helpful staff, while others describe severe difficulties reaching bankers, unresponsive phone support, and poor treatment of elderly customers.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

• Friendly and helpful staff noted by long-term customers.
• Multiple complaints about unresponsive support and account closures.

One review mentions visiting the teller past 12:30 PM, but no specific hours are provided. Another criticizes the branch for refusing to allow an elderly customer to withdraw funds promptly, indicating potential accessibility issues for certain demographics.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Several reviewers highlight the branch manager Jackie as exceptionally helpful, going out of her way to set up new accounts when representatives were unavailable, and staff directing customers to kiosks to avoid long lines.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Branch manager Jackie praised for account setup assistance.
• Kiosk option available for check deposits.

One reviewer, a disabled veteran, expresses severe dissatisfaction with high fees and lack of consideration for their financial situation, stating the bank charged excessive monthly service fees without explanation.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

• Disabled vet criticizes exorbitant fees and lack of financial accommodation.