Citizens Business Bank

One reviewer reported that a card left in an ATM was shredded 15 minutes after the mistake, suggesting the bank destroys cards quickly without notifying the holder. This indicates a potential lack of grace period for card retrieval.

Source: 1 of 8 reviews • Confidence: low (single negative anecdote)

Multiple customers express dissatisfaction, citing rude staff, long wait times, and difficulty with accessibility features such as automatic doors for the handicapped. Conversely, several long-term customers praise the bank for exceptional service over a decade.

Source: 5 of 8 reviews • Confidence: medium (mixed recurring themes)

• Service quality varies widely among customers.
• Accessibility concerns noted for handicapped patrons.

One review indicates the bank rejected a Matrícula Consular (Mexican consular ID) for check cashing, suggesting limited acceptance of non-California identification documents.

Source: 1 of 8 reviews • Confidence: low (specific incident)

Several reviewers have been customers for up to 10 years, reporting consistently positive experiences with service from the start.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention of long-term satisfaction)