Citizens Business Bank
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What reviewers say
Citizens Business Bank receives mixed reviews, with some praising excellent teller service and quick verifications, while others report poor customer treatment and long wait times.
Themes summarized from customer reviews (sample of 8)
Is the service at Citizens Business Bank generally quick and efficient?
Multiple customers highlight that tellers provide great service, quick verifications, and work well with customers.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Do some patrons experience long wait times or poor treatment at Citizens Business Bank?
One review describes a frustrating experience with multiple tellers, unnecessary re-verification, invasive personal questions, and perceived racist tones, leading the reviewer to vow never to return.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are there any comments about the availability of branches?
One reviewer notes that they wish there were more branches, indicating limited branch locations may be a consideration for potential customers.
Source: 1 of 8 reviews • Confidence: medium (single mention)
Overall, how satisfied are customers with Citizens Business Bank?
Reviews are mixed; while several praise the tellers' efficiency and service quality, one expresses strong dissatisfaction due to poor treatment and long wait times.
Source: 5 of 8 reviews • Confidence: medium (conflicting themes)
Ratings
3.8
★★★★★3.89 reviews
Location
200 E Citrus Ave, Redlands, CA 92373
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3R49+4W Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJp3DHqg6q3IARK0m5-EXeyTc
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