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Wells Fargo Bank

Bank● Unknown Hours
★★★★★3.5(53)
Wells Fargo Bank

Photos

All
Exterior
By owner
Street View & 360°

What reviewers say

Wells Fargo Bank reviews highlight both exceptional customer service from some bankers and frequent complaints about long wait times, poor service, and unmet appointments.

Themes summarized from customer reviews (sample of 8)

Is customer service at Wells Fargo Bank generally positive?

Several reviewers praised specific bankers—Victoria and Abraham—for being professional, patient, and helpful, describing their experiences as great and highly recommendable. However, other customers reported poor service, including rude staff, long wait times, and unmet appointments.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention of both positive and negative experiences)

How are wait times and staffing at this Wells Fargo branch?

Multiple customers noted long wait times, with some describing lines lasting an hour due to insufficient tellers. One review specifically mentioned only two tellers all day and criticized the branch's management for not assisting during busy periods.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of long lines and understaffing)

Are appointment bankers reliable at this Wells Fargo location?

Several reviews reported issues with scheduled appointments, including bankers being late, rude, or no-shows, leading to wasted time and frustration for customers.

Source: 3 of 8 reviews • Confidence: medium (limited evidence of appointment reliability problems)

What is the overall sentiment about fund availability for deposits at this branch?

One reviewer expressed dissatisfaction with fund availability, noting a four-day hold on a relatively small corporate check and describing the teller's response as poor service.

Source: 1 of 8 reviews • Confidence: low (single specific complaint about fund availability)

Ratings

3.5

★★★★★3.5

53 reviews

5★
28
4★
5
3★
2
2★
2
1★
16

Location

27480 W Lugonia Ave, Redlands, CA 92374

RedlandsCA92374

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–12 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
3QCV+7H Redlands, California
Timezone
America/Los_Angeles
Google Place ID
ChIJZ21JoFmq3IARzl-DUKQET0Y

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