Citizens Business Bank

One review described a frustrating experience where a new business owner was denied the ability to cash a check due to a name discrepancy between their ID and the check, despite providing multiple forms of identification. This led to feelings of being undervalued and a lack of customer service.

Source: 1 of 8 reviews • Confidence: medium (single instance)

One review mentioned being charged a fee to cash a check issued by the bank itself, which the reviewer found unreasonable.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Customer service experiences vary. Several reviewers praised the service as knowledgeable, friendly, and excellent. However, one review described a particularly negative experience with a teller, citing poor customer service skills and a lengthy wait time (over 30 minutes) to cash a check. Another review mentioned policies that are not customer-friendly.

Source: 4 of 8 reviews • Confidence: medium-high (mixed feedback)

One review reported aggressive behavior towards people walking by on the sidewalk, describing it as poor treatment of community members.

Source: 1 of 8 reviews • Confidence: low (limited evidence)