Clinton K. Wong, OD
What reviewers say
Reviewers consistently praise Dr. Clinton K. Wong, OD for thorough, patient-centered eye exams and friendly staff, though some report issues with insurance acceptance and receptionist behavior.
Themes summarized from customer reviews (sample of 8)
Is Dr. Wong considered thorough and patient-centered in eye examinations?
Multiple customers describe Dr. Wong as extremely thorough, friendly, and attentive to patient concerns, often comparing his care favorably to previous optometrists.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How is the staff, particularly the receptionist, evaluated by reviewers?
While several reviewers compliment the kindness and helpfulness of staff members like Yvonne, one review criticizes a receptionist for poor customer service, rudeness, and perceived discrimination based on insurance status.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
Does the practice accept new patients with IEHP insurance?
One review reports being told that new patients with IEHP are not accepted, leading to a perceived discriminatory experience, while another reviewer notes that the doctor no longer accepts new IEHP patients due to billing complexities but continues to see established patients.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any comments about the overall atmosphere and patient comfort?
Guests often mention feeling at ease and appreciated, likening the experience to the 'aloha spirit' and expressing strong loyalty to continue seeing Dr. Wong despite out-of-pocket costs.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.4
★★★★★4.431 reviews
Location
12810 Heacock St, Moreno Valley, CA 92553
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- WQM4+RQ Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJQ2VacSKm3IAR69ULwrU0b_4
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