Focus Vision Optometry

Several reviewers praise the staff for being friendly, polite, and excellent in customer service, while others report scheduling errors, long waits, and dismissive behavior. Overall, opinions are split.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers were not informed that their appointments would be video-based, leading to dissatisfaction. Some appreciated the Zoom visit, while others felt rushed and unheard due to the lack of prior notification.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

A few reviews mention prescription inaccuracies, citing improperly cleaned equipment and rushed examinations, which resulted in needing to return glasses or seek a refund.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One reviewer reports a significant delay and refusal of a refund for glasses never received, indicating potential issues with order processing and customer support.

Source: 1 of 8 reviews • Confidence: low (single complaint)

One review noted a discrepancy between Google Maps listing and the office's actual closing time, causing confusion for a late arrival.

Source: 1 of 8 reviews • Confidence: low (specific incident)