Comfort Inn & Suites Moreno Valley near March Air Reserve Base
Hotel with an outdoor pool & hot tub, plus free WiFi, parking & hot breakfast buffet.
Photos
What reviewers say
Guests often praise staff courtesy but report safety, cleanliness, and amenity issues at this hotel.
Themes summarized from customer reviews (sample of 8)
Is the hotel staff generally courteous and helpful?
Multiple customers highlight the courteous and helpful nature of the staff, particularly mentioning Josh and Erika as friendly and attentive.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are the rooms clean and well-maintained?
Several reviewers note that rooms are clean, though one guest reported a lingering pet odor and contracted ringworm, suggesting hygiene concerns in specific instances.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
Is the breakfast service satisfactory?
Guests often mention breakfast quality positively, describing it as good and hot, though one visitor found the breakfast area poorly managed with slow replenishment.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are safety and security concerns common at this hotel?
Multiple reviews raise safety issues: a slippery tub leading to injury, lack of window screens, doors not locking, and an expired elevator inspection certificate, indicating recurring safety concerns.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Safety violations: no window screens, doors not locking, expired elevator inspection
- Guests felt unsafe due to inadequate room security
Are the hotel amenities, such as the pool, operational?
One guest noted the pool and hot tub have never been open despite multiple stays, while another was disappointed about the pool being under renovation without prior notice.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How does the hotel handle guest complaints about other guests' behavior?
One reviewer reported the front desk clerk's inability to address a smoking issue in a non-smoking room, leading to police involvement and discomfort, reflecting poor complaint handling.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
3.6
★★★★★3.61,083 reviews
Location
23330 Sunnymead Boulevard, Moreno Valley, CA 92553
Hours
Popular Times
Amenities & Details
Crowd
Details
- Plus Code
- WPQW+R8 Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJZz5i9qeo3IARcgTIDu_meVQ
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