Concentra Urgent Care

Several reviewers highlight that the facility is very clean, noting a welcoming and tidy environment.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers describe the staff—including receptionists, nurses, and doctors—as friendly, patient, and professional, enhancing the overall experience.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One review specifically mentions that the Rancho Cucamonga location is open 24/7, providing convenience for working professionals needing DOT physicals at any hour.

Source: 1 of 8 reviews • Confidence: medium-high (specific mention)

Several reviewers note significant wait times despite having appointments, with some reporting waits of over an hour before being seen and additional time for paperwork clearance.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review describes an encounter with an older African American staff member who was rude and unprofessional, while other staff were reported as nice.

Source: 1 of 8 reviews • Confidence: low (single incident)

One reviewer mentions a doctor with good bedside manners but notes that appointments were very brief, lasting only about five minutes, with longer wait times before being seen.

Source: 1 of 8 reviews • Confidence: low (specific observation)

A review suggests updating the physical forms to better align with the front desk check-in process and improving the efficiency of the billing system, as well as allowing alternative methods for blood draws if needed.

Source: 1 of 8 reviews • Confidence: low (specific feedback)