Crossroads Equipment Lease and Finance

Multiple customers highlight the exceptional knowledge and helpfulness of representatives such as Carmen, Michelle Gonzalez, and Jared Amaya. They are praised for clearly explaining loan details, offering flexible payment options, and providing professional, fair service over several years of relationship.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Carmen, Michelle Gonzalez, Jared Amaya
• Service quality keywords: clear communication, professional, flexible payment options

One reviewer criticizes Max Pineda for unkind, punitive behavior and a lack of professionalism, while another reports rude phone interactions and delays in receiving a pink slip and overage payment. These experiences suggest isolated incidents of poor service.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Negative reviewer mentions: Max Pineda, rude phone service, delayed documents
• Concern keywords: unprofessional, punitive behavior, delays

One reviewer reports a significant delay of over four days in receiving payout information and a pink slip, despite an initial promise of 1-2 days. This suggests potential issues with timely document delivery.

Source: 1 of 8 reviews • Confidence: low (single report)

• Document delivery issue: payout information and pink slip delayed >4 days