Crumbl

Multiple customers consistently praise the cookies for being soft, rich, and incredibly creative, with a rotating weekly menu that often includes a must-try flavor. Some note that certain cookies are very sweet, suggesting a desire for more balanced flavors.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Reviews are mixed regarding the in-store experience. Some customers report a transactional vibe with rushed and unfriendly staff, lacking warmth and hospitality. Others highlight exceptionally friendly and welcoming staff that enhance the overall experience.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One review mentions a concern about using the same spatula for all cookies, potentially posing a risk for customers with nut or peanut allergies, though staff indicated they use the same spatula for all items.

Source: 1 of 8 reviews • Confidence: low (single mention)

Several reviewers note that the large cookies are too much for some, leading them to prefer the smaller mini cookies instead.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review indicates that orders can be placed via tablets and that the establishment primarily accepts card payments, with uncertainty about cash options.

Source: 1 of 8 reviews • Confidence: low (specific mention)