CVS
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Photos
What reviewers say
CVS reviews highlight both excellent customer service and recent operational changes that have impacted the shopping experience.
Themes summarized from customer reviews (sample of 8)
Is the CVS store clean and well-organized?
Several reviewers describe the store as always organized, clean, and bright, noting a pleasant shopping environment.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How effective are the digital coupons and checkout process at CVS?
Multiple customers report successful use of the CVS app to download coupons, with discounts applied instantly at checkout, describing the process as quick and efficient.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What is the quality of customer service from pharmacy staff at CVS?
Positive feedback highlights friendly and helpful interactions with staff such as Ammar, Kaseem, and Amin, who are praised for going above and beyond with prescriptions and customer care.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Have recent changes at the CVS store affected the shopping experience?
One reviewer notes that the addition of locked cabinets without extra staff has made accessing items difficult, leading to a less enjoyable shopping experience and a decision to avoid the store.
Source: 1 of 8 reviews • Confidence: medium (single negative report)
Is there any concern about staff professionalism and communication at CVS?
A review describes a new staff member handling personal information incorrectly and behaving unprofessionally, lacking basic courtesy and communication, which was highly distressing for the customer.
Source: 1 of 8 reviews • Confidence: medium (single negative report)
How does the point-of-sale system impact customer service at CVS?
One reviewer criticizes the new POS system for flagging customers as needing assistance when no staff are available, leading to frustration for both customers and employees, and a decision to shop elsewhere.
Source: 1 of 8 reviews • Confidence: medium (single negative report)
Ratings
2.7
★★★★★2.7150 reviews
Location
33205 Temecula Pkwy, Temecula, CA 92592
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Crowd
Planning
Payments
Details
- Plus Code
- FWPC+5F Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ1Tth2qp424ARJnp07t3315E
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.