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CVS

Drug store● Unknown Hours
2.7(150)
CVS

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Photos

All
By owner
Street View & 360°

What reviewers say

CVS reviews highlight both excellent customer service and recent operational changes that have impacted the shopping experience.

Themes summarized from customer reviews (sample of 8)

Is the CVS store clean and well-organized?

Several reviewers describe the store as always organized, clean, and bright, noting a pleasant shopping environment.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

How effective are the digital coupons and checkout process at CVS?

Multiple customers report successful use of the CVS app to download coupons, with discounts applied instantly at checkout, describing the process as quick and efficient.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

What is the quality of customer service from pharmacy staff at CVS?

Positive feedback highlights friendly and helpful interactions with staff such as Ammar, Kaseem, and Amin, who are praised for going above and beyond with prescriptions and customer care.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Have recent changes at the CVS store affected the shopping experience?

One reviewer notes that the addition of locked cabinets without extra staff has made accessing items difficult, leading to a less enjoyable shopping experience and a decision to avoid the store.

Source: 1 of 8 reviews • Confidence: medium (single negative report)

Is there any concern about staff professionalism and communication at CVS?

A review describes a new staff member handling personal information incorrectly and behaving unprofessionally, lacking basic courtesy and communication, which was highly distressing for the customer.

Source: 1 of 8 reviews • Confidence: medium (single negative report)

How does the point-of-sale system impact customer service at CVS?

One reviewer criticizes the new POS system for flagging customers as needing assistance when no staff are available, leading to frustration for both customers and employees, and a decision to shop elsewhere.

Source: 1 of 8 reviews • Confidence: medium (single negative report)

Ratings

2.7

2.7

150 reviews

5
51
4
12
3
6
2
8
1
73

Location

33205 Temecula Pkwy, Temecula, CA 92592

TemeculaCA92592

Hours

Monday7 AM–11 PM
Tuesday7 AM–11 PM
Wednesday7 AM–11 PM
Thursday7 AM–11 PM
Friday7 AM–11 PM
Saturday7 AM–11 PM
Sunday7 AM–11 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryDrive-throughIn-store pickupIn-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Medication disposalPassport photos

Crowd

LGBTQ+ friendlyTransgender safespace

Planning

Quick visit

Payments

Credit cardsDebit cards

Details

Plus Code
FWPC+5F Temecula, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ1Tth2qp424ARJnp07t3315E

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