CVS
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
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What reviewers say
CVS reviews highlight both excellent customer service and problematic interactions with specific staff members.
Themes summarized from customer reviews (sample of 8)
Is the CVS pharmacy staff generally helpful and friendly?
Multiple customers praise the pharmacy staff, describing them as helpful, professional, and friendly. Gloria is frequently mentioned as especially attentive. However, a few reviews report rude or unhelpful interactions with specific pharmacists like Adam and Jazmine.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Pharmacy staff praised for professionalism and assistance.
Are there issues with specific employees at this CVS location?
Several reviews specifically criticize Adam and Jazmine for rude behavior, miscommunication, and poor customer service, including ignoring an elderly customer and incorrect pricing. These issues are noted as recurring problems at this location.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- Specific staff members (Adam, Jazmine) reported for poor service.
How does the CVS app and ExtraCare+Pay feature work for customers?
One review explains that using the CVS Pharmacy app with ExtraCare+Pay allows customers to link personal information via a barcode or phone number, maintaining privacy while earning rewards. However, the reviewer notes difficulties in receiving reward points despite providing necessary information.
Source: 1 of 8 reviews • Confidence: medium (specific feature explanation)
- ExtraCare+Pay enables private checkout with reward linkage.
Is the CVS store clean and well-stocked compared to other locations?
Customers frequently describe this CVS as the most organized, cleanest, and best-stocked among nearby stores in Murrieta, Menifee, and Temecula, contrasting it favorably with less welcoming CVS locations they visited elsewhere.
Source: 1 of 8 reviews • Confidence: high (explicit praise)
- Store cleanliness and organization highlighted.
Do customers feel welcomed when entering and leaving the store?
Many reviews mention being greeted by name upon entry and thanked upon exit, indicating a welcoming atmosphere. However, one customer noted a lack of assistance when seeking a specific item, suggesting occasional gaps in customer service.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
- General welcome noted, with occasional service gaps.
Ratings
3.5
★★★★★3.582 reviews
Location
27749 Clinton Keith Rd, Murrieta, CA 92562
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Details
- Plus Code
- HRXF+75 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJy3ZQrp2C3IAR3HFNePnPRxg
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