CVS

Multiple customers report positive interactions with pharmacy staff, describing them as kind, helpful, and efficient. However, several reviews highlight unprofessional behavior, lack of consultation, and rude attitudes from pharmacists and pharmacy technicians.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence)

Several reviewers mention recurring issues with prescription errors, such as incorrect dosages, missing medications, and insurance coverage disputes. These problems are described as frequent and frustrating, leading to multiple calls to the doctor's office to resolve.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Five reviews commend the clerks for being kind, helpful, and knowledgeable, particularly in makeup sections and with new debit card services. One review notes a lack of direct answers but appreciates the guidance provided.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review reports being charged a higher co-pay than allowed by Scan Insurance, with CVS refusing a refund. Another mentions communication failures regarding medication availability and processing delays.

Source: 2 of 8 reviews • Confidence: low (limited evidence)