Walgreens

Multiple reviewers report frequent issues with prescription fulfillment, including pharmacies failing to fill prescriptions as promised, requiring repeated calls, and losing prescriptions. One reviewer even cited a privacy breach involving unauthorized prescription transfers. These experiences suggest a high likelihood of prescription fulfillment problems.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several customers mention excessively long wait times, with one reporting a 1.5-hour wait for a pre-scheduled vaccine appointment and another spending 30 minutes on hold without speaking to staff. These accounts indicate that wait times are often unacceptably long.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Reviewers consistently describe the pharmacy customer service as poor, citing rude staff, lack of communication (no calls or texts when medications are ready), and a general disregard for customer concerns. One reviewer specifically mentioned atrocious service and plans to transfer all prescriptions elsewhere.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer experienced a billing error where an outdated insurance rate was applied, requiring a manager to issue a refund. This suggests occasional billing inaccuracies related to insurance processing.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

A single review noted a consistent ink error on photo prints, indicating a quality issue with the photo service.

Source: 1 of 8 reviews • Confidence: low (single instance)