Days Inn by Wyndham Banning Casino/Outlet Mall

Multiple customers reported safety concerns, including incidents of room break-ins, uncomfortable stares from other guests, and suspicious individuals near the parking lot. Several reviews explicitly mentioned feeling unsafe and leaving the property due to these issues.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Safety issues: room break-in, uncomfortable stares, suspicious individuals

Several reviewers described the rooms and public areas as filthy, with issues such as broken light fixtures, dirty baseboards, inadequate water pressure in the shower, missing toilet paper, and malfunctioning appliances. One guest noted the bed and TV were the only positive aspects.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Cleanliness problems: dirty floors, broken fixtures, poor water pressure, missing supplies

Opinions on customer service are mixed. One guest praised the manager DJ for making check-in easy and noted the staff's diligent cleaning efforts. However, other reviews criticized front desk staff for technical difficulties with key cards and a lack of refunds, describing the staff as unprofessional and lacking cleanliness standards.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

• Service highlights: friendly manager, thorough cleaning
• Service criticisms: key card issues, unprofessional staff, no refunds

Multiple reviews indicated a significant gap between advertised and actual amenities. Guests reported a lack of breakfast items, a non-functional smoke detector, a broken coffee pot, and an unavailable pool. One reviewer noted the room's condition was so poor they did not even enter it.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Amenity discrepancies: missing breakfast items, broken appliances, unavailable pool