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Desert Regional Medical Center

Medical Center● Unknown Hours
2.8(798)
Desert Regional Medical Center

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What reviewers say

Desert Regional Medical Center receives mixed reviews, with many praising compassionate care and staff professionalism, while a few report serious concerns about negligence and unethical practices.

Themes summarized from customer reviews (sample of 8)

How would you describe the overall quality of care at Desert Regional Medical Center?

Multiple customers highlight exceptional compassion and professionalism, especially in labor and delivery, surgery, and post-operative care. However, one review details deeply negligent and unethical treatment, including prolonged ER stays, lack of respect, and incorrect medical diagnoses. The experiences are polarized, reflecting both high praise and serious criticism.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes)

What specific departments or staff members are frequently praised?

Guests often mention the Labor and Delivery (L&D) team, including nurses April, Brianna, Clara, Austin, Keisha, Esther, Ana, and doctors Acosta, Marshall, Ohtani, Elwan, and Lillian Powell. The Surgery Department, particularly Doctor Sheriff Mohammed and surgeon Dr. Lillian Powell, receives high praise. Additionally, the nursing staff, physical therapists, and support personnel like Sandra and Jimmy are noted for their kindness and efficiency.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Are there any concerns about the hospital's emergency room or ICU care?

One review criticizes the emergency room and ICU, describing 36-hour waits, disrespectful nurse behavior, and a physician delivering a cancer diagnosis without confirmatory tests, leading to unnecessary emotional distress. The patient was also discharged prematurely and required readmission.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

How is the food quality at Desert Regional Medical Center?

One review comments that the food was “not even half bad,” indicating it met basic expectations without exceptional praise.

Source: 1 of 8 reviews • Confidence: low (single mention)

Ratings

2.8

2.8

798 reviews

5
307
4
35
3
37
2
49
1
370

Location

1150 N Indian Canyon Dr, Palm Springs, CA 92262

Palm SpringsCA92262

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Offerings

Medication disposal

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Parking

Free parking lotPaid parking lot

Details

Plus Code
RFQ4+CJ Palm Springs, California
Timezone
America/Los_Angeles
Google Place ID
ChIJN2U7A8cb24AR8dam-rjeUA8

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