Desert Regional Medical Center
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What reviewers say
Desert Regional Medical Center receives mixed reviews, with many praising compassionate care and staff professionalism, while a few report serious concerns about negligence and unethical practices.
Themes summarized from customer reviews (sample of 8)
How would you describe the overall quality of care at Desert Regional Medical Center?
Multiple customers highlight exceptional compassion and professionalism, especially in labor and delivery, surgery, and post-operative care. However, one review details deeply negligent and unethical treatment, including prolonged ER stays, lack of respect, and incorrect medical diagnoses. The experiences are polarized, reflecting both high praise and serious criticism.
Source: 8 of 8 reviews • Confidence: medium (conflicting themes)
What specific departments or staff members are frequently praised?
Guests often mention the Labor and Delivery (L&D) team, including nurses April, Brianna, Clara, Austin, Keisha, Esther, Ana, and doctors Acosta, Marshall, Ohtani, Elwan, and Lillian Powell. The Surgery Department, particularly Doctor Sheriff Mohammed and surgeon Dr. Lillian Powell, receives high praise. Additionally, the nursing staff, physical therapists, and support personnel like Sandra and Jimmy are noted for their kindness and efficiency.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there any concerns about the hospital's emergency room or ICU care?
One review criticizes the emergency room and ICU, describing 36-hour waits, disrespectful nurse behavior, and a physician delivering a cancer diagnosis without confirmatory tests, leading to unnecessary emotional distress. The patient was also discharged prematurely and required readmission.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How is the food quality at Desert Regional Medical Center?
One review comments that the food was “not even half bad,” indicating it met basic expectations without exceptional praise.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
2.8
★★★★★2.8798 reviews
Location
1150 N Indian Canyon Dr, Palm Springs, CA 92262
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Details
- Plus Code
- RFQ4+CJ Palm Springs, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJN2U7A8cb24AR8dam-rjeUA8
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