Diamond Dental

Multiple customers highlight the friendly and kind staff, describing them as excellent and going above and beyond to meet patient needs. However, several reviews criticize unprofessional scheduling practices and billing issues.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the facility is clean, contributing to a comfortable experience. One review notes the lobby could use better air conditioning.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers express dissatisfaction with scheduling, including a case where an emergency appointment was rescheduled at the last minute and another where a patient was pressured to pay extra for a previously paid treatment.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

Multiple reviews indicate billing issues, such as attempts to charge high out-of-pocket costs for covered services, misusing insurance plans, and a perceived cash grab mentality. One reviewer pursued legal action over billing disputes.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

One review notes that braces wires were not cut short enough, causing discomfort, though the issue was promptly fixed. Another criticizes a demand for additional payment for a previously paid full braces treatment, suggesting administrative problems.

Source: 2 of 8 reviews • Confidence: low (specific incidents)

Several reviewers praise the dentist for being great with kids, making them comfortable, and ensuring the whole family enjoys visits.

Source: 2 of 8 reviews • Confidence: high (explicit mention)