Domino's Pizza
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Photos
What reviewers say
Domino's Pizza reviews highlight both excellent service and notable issues with order accuracy, delivery times, and customer interactions.
Themes summarized from customer reviews (sample of 8)
How often do customers report receiving delicious, well-prepared pizzas?
Multiple customers praised the quality of the pizzas, noting perfect crusts, even topping distribution, and delicious flavors. Specifically, one review highlighted a large pepperoni pizza as the most perfect ever had, attributing the excellence to the staff working between 3:45-4:10.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about order accuracy and customer service?
Several reviews expressed dissatisfaction with order accuracy, citing incorrect toppings and burnt pizzas. Customer service was criticized for rudeness, lack of empathy, and inadequate resolution of issues. One reviewer mentioned a manager who did not care about a wrong order and another reported a manager with an attitude.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Issues with burnt pizzas reported multiple times.
- Customer service described as rude or indifferent.
How reliable are the estimated delivery times?
One review noted a significant delay, with the pizza arriving 50 minutes after ordering, despite an online estimate of 21 to 31 minutes. This suggests delivery times can be longer than advertised.
Source: 1 of 8 reviews • Confidence: medium (single instance)
Are there concerns about the accuracy of promotional images versus actual product?
One reviewer commented that the pizza and Parmesan bites looked larger on TV commercials than in person, indicating a perception gap between advertised and actual product presentation.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
What is the overall sentiment regarding Domino's Pizza's service quality?
The sentiment is mixed: while some customers experienced excellent service and delicious food, others faced significant problems with order accuracy, long delivery times, and poor customer interactions, leading to low ratings.
Source: 8 of 8 reviews • Confidence: medium (conflicting feedback)
Ratings
3.4
★★★★★3.4393 reviews
Location
1644 E Highland Ave #101, San Bernardino, CA 92404
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Parking
Details
- Plus Code
- 4PPX+CC San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJqzm1Y4RUw4ARnkzpdlSsqSM
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.