DoubleTree by Hilton Hotel San Bernardino

Multiple customers highlight exceptionally friendly and helpful staff, mentioning specific employees like David, Refugio, and Mr. Burks, who provided personalized service and made guests feel welcome.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviews note inconsistent cleanliness, with some guests reporting rooms not cleaned properly during their stays, while others found rooms very clean and comfortable.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Guests often praise the breakfast as very tasty and well worth the money, and describe the hotel restaurant food—such as kobe sliders, chicken quesadilla, and pretzel—as outstanding.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple reviews mention a parking fee of $14.50 per night, indicating that parking is not complimentary.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Some guests find the surrounding area unpleasant with big box stores and suburban repetition, while others appreciate the enclosed courtyard as a quiet retreat.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)