Hilton Garden Inn San Bernardino
Modern suburban lodging with an American grill, business center, plus free WiFi & parking.
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What reviewers say
Hilton Garden Inn San Bernardino receives mixed reviews on cleanliness, amenities, breakfast, parking, and staff.
Themes summarized from customer reviews (sample of 8)
Is the Hilton Garden Inn San Bernardino clean and well-maintained?
Several reviews mention dated and dirty rooms, with issues like stained carpets, exposed wood in mattresses, mold in showers, and mildew in public areas. However, some guests report clean rooms and pleasant views.
Source: 6 of 8 reviews • Confidence: medium (mixed evidence)
Does the hotel offer a complimentary breakfast for Hilton Honors members?
Most reviews indicate there is no free breakfast; instead, Diamond members receive a modest food credit (around $10 for two adults). Some guests found the credit insufficient for a satisfying meal.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
- Food credit varies by location; currently $10 for two adults.
How is the hotel staff's service?
Multiple guests praise the helpful and cheerful front desk staff, noting they assist with package handling and provide digital keys. However, some mention staff seemed annoyed or unhelpful, particularly during breakfast.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
What are the parking conditions at Hilton Garden Inn San Bernardino?
Reviews highlight a small parking lot that often fills despite low occupancy, and upcoming plans to charge for parking, which some guests find unfair, especially for loyal Diamond members.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
- Parking may become paid later this year.
Are there any notable issues with the hotel's amenities?
Guests frequently note outdated furniture, leaky showers, few power outlets, and a lack of a proper buffet breakfast. Some rooms have bathtubs that do not drain properly.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is the location convenient for nearby attractions?
Several reviews mention the hotel's proximity to restaurants and convenient access to nearby attractions, making it a good location for travelers.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Ratings
4.3
★★★★★4.31,256 reviews
Location
1755 S Waterman Ave, San Bernardino, CA 92408
Hours
Popular Times
Details
- Plus Code
- 3P9C+PV San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJN52IjZqs3IAR63rwVVFyzzQ
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