Dr. Mercedes J. Herrera, DDS

Multiple customers highlight that Dr. Herrera and her assistants are very patient and provide excellent care for children, including a 3-year-old and a 1-year-old. Guests often mention she does a great job with pediatric patients and would recommend her for children.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers report scheduling issues, such as appointment changes to earlier times without adequate notice. One review noted that an appointment was moved from afternoon to 8 AM, while another mentioned a long wait and a last-minute change in plans due to poor communication.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Negative reviews frequently criticize Dr. Herrera for being unprofessional, rude, impatient, and lacking manners when addressing patient questions or concerns. One reviewer described the environment as stressful and dreadful, citing a lack of professionalism and common sense.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Positive reviews emphasize quick service, with one customer noting they were seen fast and the dentist performed a great job during the last two appointments. Another reviewer praised the efficiency of an extraction, completed in under 20 minutes with no pain and friendly staff.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer reported excessive numbing and continued pain during a tooth extraction, stating the dentist started drilling without proper pain relief. This highlights a concern about pain management during dental procedures.

Source: 1 of 8 reviews • Confidence: low (single instance)