Inland Dental Center - Heritage Court

Several reviewers report quick response times for urgent issues, such as breaking a crown and receiving prompt consultation and preparation for a new crown. The team, including Dr. Ayala, Alejandra, Alyssa, Cyndi the office manager, and the treatment coordinator, were praised for their efficiency and attentiveness.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers mention significant delays and poor appointment coordination. One reviewer waited over an hour for a consult, another experienced a month-long wait for a cleaning after being told staff would be available sooner, and another waited over an hour for an X-ray and consult that should have taken much less time.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviews highlight billing issues, including unexpected balances after insurance verification and charges for missed appointments that were not confirmed by the patient. One reviewer specifically mentioned being quoted a high out-of-pocket cost for a routine cleaning despite insurance coverage.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Many reviewers praise the professionalism, kindness, and patience of the staff, noting positive experiences with both general dentistry and orthodontic work for children. The orthodontist is described as wonderful with kids, and the staff is noted for making patients feel comfortable and cared for.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One reviewer, who is wheelchair-bound, commended the care, consideration, and excellent treatment received, highlighting the kindness and efficiency of Barbie (for X-rays) and Dolly (for dentures). The dentist, Dr. Iman, was also praised for making a full lower denture with excellent color matching.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)