Dr. Ruben Ruiz, MD

Multiple customers report long wait times, with some waiting over three hours for appointments that were scheduled. One review noted a four-hour wait, and another mentioned waiting almost six hours for treatment adjustments.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention difficulty reaching the office by phone, stating that calls often go to voicemail and messages are not promptly returned.

Source: 1 of 8 reviews • Confidence: medium (single mention)

Negative reviews frequently criticize the staff for rudeness, unprofessional behavior, and poor customer service, including instances of staff eating while working and mishandling patient charts.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One highly positive review praises Dr. Seville, Dr. Ruiz, and Dr. Gabrielle for their competence, thorough examinations, and ability to explain health conditions clearly. They are noted for referring patients to specialists who achieved excellent recoveries.

Source: 1 of 8 reviews • Confidence: medium-high (explicit praise)

Several reviews report problems with appointment scheduling, including being taken in hours after the scheduled time, and instances where patient charts were misplaced or lost, leading to delays.

Source: 3 of 8 reviews • Confidence: medium (multiple complaints)