Eisenhower Primary Care - Cathedral City

Several reviewers reported an unexpected facility fee of around $150 in addition to the regular office visit charge, which was not disclosed beforehand. This led to confusion and dissatisfaction.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers noted poor staff communication and lack of follow-up, including missed appointment confirmations, delayed blood test orders, and unreturned messages, causing inconvenience and delays.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Reviews are mixed: some patients praised providers like Laurie Hannan-Reagan for thoroughness and helpfulness, while others criticized a practitioner for lack of empathy and misdiagnosis, describing them as the worst.

Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)

One reviewer experienced a rude front desk staff member who refused to honor a confirmed appointment, leading to wasted time and frustration, indicating unprofessionalism.

Source: 1 of 8 reviews • Confidence: low (single incident)