EMPIRE TOWING ROADSIDE ASSIST RIVERSIDE CA
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What reviewers say
Recent reviews for Empire Towing in Riverside CA show mixed experiences, with one severe complaint about hidden fees and another praising excellent service.
Themes summarized from customer reviews (sample of 3)
Is Empire Towing reliable and trustworthy?
One review strongly warns against Empire Towing, alleging deceptive practices where the company initially promised a free tow but then demanded a high fee, holding the vehicle until payment was made. Another review praises the service, specifically mentioning Mario's excellent performance. Thus, reliability perceptions are conflicted.
Source: 2 of 3 reviews • Confidence: medium (conflicting themes)
Who is the service representative mentioned in positive reviews?
Multiple customers highlighted Mario as the service representative, describing his work as excellent (A+++) in two separate reviews.
Source: 2 of 3 reviews • Confidence: high (explicit mention)
Are there any associations with other businesses?
One review claims Empire Towing is associated with the Goodyear tire and repair shop, sharing the same owner, and advises readers to check Goodyear's reviews for further insight.
Source: 1 of 3 reviews • Confidence: medium (specific claim)
What was the nature of the complaint regarding hidden fees?
A reviewer reported being told the tow would be free but was later charged $930 plus tax for a car battery, with the vehicle held until a $75 payment was made. The reviewer filed a complaint with the Bureau of Automotive Repair seeking reimbursement.
Source: 1 of 3 reviews • Confidence: high (explicit mention)
Ratings
3.7
★★★★★3.73 reviews
Location
2958 Rubidoux Blvd D, Riverside, CA 92509
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- 2J42+CH Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJQ99LvDey3IARtKRFMo0Yn18
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