Interstate Towing
Location
18400 Van Buren Boulevard, Riverside, CA 92508
Photos
What reviewers say
Interstate Towing receives mixed reviews, with praise for exceptional service and professionalism from some customers, while others report extremely negative experiences.
Themes summarized from customer reviews (sample of 8)
How reliable is Interstate Towing in terms of response time?
Several reviews mention long wait times, with one customer waiting over 7 hours, while others report quick service, arriving earlier than expected and completing battery service in under 30 minutes.
Source: 4 of 8 reviews • Confidence: medium (mixed evidence)
What is the typical demeanor of Interstate Towing staff?
Multiple customers describe staff as rude, unprofessional, and aggressive, while others highlight professionalism and friendliness, noting courteous behavior and waived fees.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Does Interstate Towing offer any cost savings or special treatment?
Two reviews mention staff waiving fees or providing discounts, such as Steven waiving the fee and Mark showing good energy without additional charges.
Source: 2 of 8 reviews • Confidence: medium (specific instances)
Are there any quality concerns about the towing process?
One review alleges that damage to a vehicle was blamed on a pre-existing crack, leading to refusal to repair the damage caused by the tow, while another praises the handling of a difficult situation with exceptional care.
Source: 2 of 8 reviews • Confidence: low (conflicting accounts)
Ratings
3.6
★★★★★3.672 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Payments
Details
- Plus Code
- VMQ5+35 Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJGazkJlql3IARPAjsbEwlDFY
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