Extra Space Storage
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What reviewers say
Multiple customers praise Michalia and Jonathan for exceptional, helpful, and friendly service at Extra Space Storage.
Themes summarized from customer reviews (sample of 8)
How would you describe the customer service at Extra Space Storage?
Multiple customers consistently highlight the outstanding customer service, noting that staff members such as Michalia and Jonathan are extremely helpful, patient, courteous, and go above and beyond to assist with inquiries and the rental process.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Staff praised for friendliness and willingness to help with app setup.
- First month free promotion noted as a bonus.
Is the rental process at Extra Space Storage easy and seamless?
Several reviewers mention that the rental process was made seamless and simple, particularly attributing this to the assistance provided by Michalia, who guided them through options and even helped with app-related tasks.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- First month free offer mentioned as an added convenience.
What specific qualities do customers appreciate in the staff at Extra Space Storage?
Customers often mention Michalia and Jonathan for their positive attitudes, big smiles, exceptional patience, and willingness to provide detailed explanations and additional assistance beyond the basic rental process.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Do customers feel welcomed and supported during their visit to Extra Space Storage?
Yes, multiple reviews state that visitors felt welcomed and comforted, describing the staff as comforting and making them instantly relieved, with Michalia and Jonathan being highlighted for their warm demeanor and helpfulness.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
Ratings
4.9
★★★★★4.9793 reviews
Location
525 W Arrow Hwy, Claremont, CA 91711
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Popular Times
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Details
- Plus Code
- 37RH+C7 Claremont, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJDQ1DD-kxw4ARnY7PErWmrgA
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