Extra Space Storage
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What reviewers say
Extra Space Storage receives consistently high praise for its clean facilities, friendly staff, and convenient online rental process.
Themes summarized from customer reviews (sample of 8)
Is the online rental process for storage units quick and easy?
Multiple customers report that renting online is quick and easy, with the app simplifying gate access by eliminating the need to memorize long gate codes.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How would you describe the customer service at Extra Space Storage?
Guests often mention exceptional customer service, highlighting staff members such as Jessica, Frankie, Eva, and others as friendly, knowledgeable, and accommodating to individual needs.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
Is the storage facility clean and well-maintained?
Several reviewers note that the facility is clean and well-kept, contributing to a positive overall experience.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Do staff members provide helpful and friendly assistance?
Multiple customers highlight the helpfulness and friendliness of staff, including Jessica, Frankie, Eva, and others, who are described as attentive, knowledgeable, and willing to assist.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
Ratings
4.9
★★★★★4.9819 reviews
Location
775 S Mills Ave, Claremont, CA 91711
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Details
- Plus Code
- 37JP+JX Claremont, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ6bsno4wxw4ARZ-GGZ5ioOVw
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