Focus Vision Optometry

Several reviewers reported long wait times, with one mentioning hours past the scheduled appointment. The business cancels late arrivals after 15 minutes and charges for no service. This issue is considered unacceptable by some customers.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers praised the staff as friendly, professional, and knowledgeable. They noted attentive doctors and a large frame selection, with no complaints from these reviewers.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One review highlighted a problem where the doctor was on a Zoom call during a medical appointment, leading to incomplete results and delayed follow-up, causing inconvenience for the patient.

Source: 1 of 8 reviews • Confidence: low (single incident)

One reviewer brought in Ray Ban Metas expecting prescription lenses but was told they could not work on them, despite prior assurances. The reviewer was charged and refused a refund, describing the experience as the worst.

Source: 1 of 8 reviews • Confidence: low (single incident)

Two reviewers mentioned that glasses were expected to be ready in about two weeks, with plans to update on delivery time and quality once received.

Source: 2 of 8 reviews • Confidence: medium (specific mention)