Fred Loya Insurance
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What reviewers say
Fred Loya Insurance receives mixed reviews, with praise for customer service and rates but criticism for business hours and coverage.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Fred Loya Insurance generally positive?
Multiple customers highlight excellent customer service, describing agents as helpful, fast, and attentive. Several reviewers mention specific agents (e.g., Anica Arias, George) who went above and beyond to assist them.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Do reviewers find the insurance rates to be competitive?
Several reviewers comment on great rates, noting that the product met their expectations and offered value.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there concerns about the business's operating hours or accessibility?
At least two reviews criticize the business for unclear or incorrect business hours, leading to wasted trips and unmet needs during off-hours.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Is the location of Fred Loya Insurance easy to find?
One reviewer notes that the location is tricky to find, requiring slow driving to spot the frontage sign.
Source: 1 of 8 reviews • Confidence: low (single mention)
Do some customers report dissatisfaction with coverage or service quality?
A few reviews express strong dissatisfaction, stating that the company does not cover promised items, is unprofessional, and makes difficult situations harder during tough times.
Source: 3 of 8 reviews • Confidence: medium (conflicting feedback)
Ratings
3.6
★★★★★3.623 reviews
Hours
Popular Times
Amenities & Details
From the business
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Amenities
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Details
- Plus Code
- PQ89+JW Indio, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJeZmQ4hIzw4ARfJB85dw9-5o
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