Fred Loya Insurance

Multiple customers report slow claims handling and unmet promises, such as higher deductibles than initially quoted and long wait times for manager callbacks. However, one reviewer praised quick reinstatement of a policy.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Several reviewers highlight friendly and helpful staff, noting that employees are always nice and provide great customer service both over the phone and in person.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review mentions affordable prices, while another criticizes the lack of an app for easier payments.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One customer reports that their insurance card envelope has been repeatedly unsealed and opened, suggesting a security issue with mailed materials.

Source: 1 of 8 reviews • Confidence: low (single report)

Multiple reviewers commend the easy location to spot and describe the office as professional and friendly, making it a recommended place to visit.

Source: 3 of 8 reviews • Confidence: high (explicit mention)