Hemet Community Health Center
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What reviewers say
Hemet Community Health Center receives mixed reviews, with praise for staff friendliness and complaints about specific doctors' behavior and communication issues.
Themes summarized from customer reviews (sample of 8)
Is the staff at Hemet Community Health Center generally friendly and helpful?
Multiple customers report that the front desk staff, nurses, and other back-of-house personnel are pleasant and helpful. One review specifically mentions a positive experience with the front desk and nurses, describing them as "extremely pleasant and helpful" and "equally wonderful." Another review highlights a "cute family-friendly program" in the waiting room and notes that the staff were "exceptionally helpful" during a recent visit.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about specific doctors' behavior at Hemet Community Health Center?
Several reviewers express dissatisfaction with certain physicians. One review criticizes Dr. Cifuentes for being easily offended, unprofessional, and making a false report to CPS. Another reviewer reports that Dr. Handojo did not address their concerns adequately and allegedly failed to send a necessary referral during a critical pregnancy stage, leading to complications. A third review mentions that Brett Grundl prescribed medication inappropriately, suggesting legal repercussions.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Is the waiting area at Hemet Community Health Center comfortable?
One reviewer notes that the waiting room is quiet, has plenty of seating, and often features family-friendly programs, contributing to a pleasant atmosphere. However, another reviewer mentions that the receptionist was too lazy to assist with charting, which detracted from their experience.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
Do patients experience issues with phone communication at the clinic?
At least two reviews mention problems with phone reception. One caretaker reports that calls are never answered, despite an empty waiting room, while another reviewer describes a similar pattern of unanswered calls when trying to reach the clinic for their sick father.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Is there any concern about staff treatment of employees or patients?
One review criticizes the office manager for being rude to a pregnant security guard who complained about restroom access, indicating a lack of support for staff needs. This reflects a broader concern about workplace treatment within the clinic.
Source: 1 of 8 reviews • Confidence: low (single instance)
Ratings
3.2
★★★★★3.252 reviews
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Details
- Plus Code
- Q26H+PR Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ92WGQLJo24ARv0igAli6c3k
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