Children's Primary Care Medical Group Hemet
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What reviewers say
Reviewers report mixed experiences at Children's Primary Care Medical Group Hemet, with praise for Dr. Laxa and staff professionalism alongside concerns about vaccine errors, long waits, and dismissiv
Themes summarized from customer reviews (sample of 8)
Is Dr. Laxa well-regarded by patients?
Multiple customers highly recommend Dr. Laxa, describing her as caring, attentive, and effective in addressing their children's health concerns. The staff is frequently noted as friendly and professional.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there reports of medical errors, such as incorrect vaccinations?
At least two reviews mention serious medical errors: one describes a physician incorrectly prescribing a vaccine, and another recounts a physician assistant failing to diagnose a child's symptoms properly, leading to worsening health.
Source: 2 of 8 reviews • Confidence: medium (specific incidents)
How are wait times and appointment scheduling perceived?
Several reviewers report unusually long wait times, with some waiting over an hour or two before seeing a provider. One reviewer specifically mentions being told waits are normal despite extended periods without a doctor's visit.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Is the staff generally welcoming and professional?
Many guests describe the front desk and nursing staff as welcoming, professional, and friendly, contributing positively to their overall experience.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Do some providers receive negative feedback for dismissive or poor communication?
Multiple customers criticize certain providers, particularly a physician assistant named Ben, for being challenging, dismissive, and failing to adequately address patient concerns or symptoms.
Source: 2 of 8 reviews • Confidence: medium (specific provider criticism)
Is it difficult to reach the clinic by phone?
One review notes persistent difficulty reaching the office, with long hold times and frustration over communication, suggesting potential accessibility issues.
Source: 1 of 8 reviews • Confidence: low (single report)
Ratings
2.8
★★★★★2.852 reviews
Location
3951 W Stetson Ave Suite A, Hemet, CA 92545
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Details
- Plus Code
- PXHP+GW Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJiYHGLOtl24ARuZOpDqpMw90
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